Questions? We Got Answers
Here are a few of our most commonly asked questions. We believe in transparency, and are here to help you whenever you need.
A. When you’re ready to secure your spot at The Social Normal, you can fill out one of our online applications on our website. After you submit your application, we’ll email you our online lease to electronically sign. Our spots are first come, first served, so when you’re ready to sign, we encourage you to begin our online leasing process promptly! Please contact the office if you have any questions.
A. Rent includes internet, parking, trash, and access to all our community amenities. The power and water will be split among your roommates and charged to your Resident Portal account each month. The price for utilities will vary based on usage.
A. Visit our website or download the app to log in to your Resident Portal. In case of a maintenance emergency, please contact our office as soon as possible.
A. We do! If you don’t have a roommate in mind, we offer this program for free. On your application, you will fill out an in-depth questionnaire to help our team match you with the best roommate we can find.
A. Yes, we require all residents to have renter’s liability insurance. You have the option to enroll in renter’s insurance with your chosen provider and provide proof of coverage. If insurance is not provided, a monthly fee of $10.95 will be applied for enrollment in the Resident Liability Insurance Program. This program meets our insurance requirements but offers no coverage for your personal belongings. Please contact our office for more information.
A. Yes, furry friends are welcome! They’re roommates, too. Simply add your pet’s information on your application to register. There is a monthly pet rent for pet owners and breed restrictions. The maximum number of pets allowed is 2 per apartment/lease. Please note that all pets must be approved by the office before being brought onto the property.
Aggressive Breed Restrictions: Pit Bull Terrier, Staffordshire Terrier, Doberman Pinscher, Rottweiler, Presa Canarios, Akita, Alaskan Malamute, Wolf-Hybrid, Mastiff, Chow Chow, German Shepherd, or any mixes of these breeds. Please contact the office for more information.
A. We are a smoke-free community. Smoking within 25 feet of any of our buildings is prohibited.
A. When you’re ready to secure your spot at The Social Normal, you can fill out one of our online applications on our website. After you submit your application, we’ll email you our online lease to electronically sign. Our spots are first come, first served, so when you’re ready to sign, we encourage you to begin our online leasing process promptly! Please contact the office if you have any questions.
A. Rent includes internet, parking, trash, and access to all our community amenities. The power and water will be split among your roommates and charged to your Resident Portal account each month. The price for utilities will vary based on usage.
A. Visit our website or download the app to log in to your Resident Portal. In case of a maintenance emergency, please contact our office as soon as possible.
A. We do! If you don’t have a roommate in mind, we offer this program for free. On your application, you will fill out an in-depth questionnaire to help our team match you with the best roommate we can find.
A. Yes, we require all residents to have renter’s liability insurance. You have the option to enroll in renter’s insurance with your chosen provider and provide proof of coverage. If insurance is not provided, a monthly fee of $10.95 will be applied for enrollment in the Resident Liability Insurance Program. This program meets our insurance requirements but offers no coverage for your personal belongings. Please contact our office for more information.
A. Yes, furry friends are welcome! They’re roommates, too. Simply add your pet’s information on your application to register. There is a monthly pet rent for pet owners and breed restrictions. The maximum number of pets allowed is 2 per apartment/lease. Please note that all pets must be approved by the office before being brought onto the property.
Aggressive Breed Restrictions: Pit Bull Terrier, Staffordshire Terrier, Doberman Pinscher, Rottweiler, Presa Canarios, Akita, Alaskan Malamute, Wolf-Hybrid, Mastiff, Chow Chow, German Shepherd, or any mixes of these breeds. Please contact the office for more information.
A. We are a smoke-free community. Smoking within 25 feet of any of our buildings is prohibited.
